Industries We Service
At Smartedge CX, we offer global business management processing solutions tailored to meet the specific needs of various industries.
Utilizing specialized technology and industry expertise, we drive growth and profitability for our clients.
Telecoms and Mobile
- Inbound Sales: Increase customer acquisition and satisfaction through effective communication.
- Outbound Sales: Boost sales and customer engagement with our targeted outreach strategies.
Media and Broadband
- Inbound Sales: Enhance customer experiences with prompt and effective service.
- Upgrades: Streamline service upgrades to ensure customer retention and satisfaction.
Retail
- Customer Services: Deliver exceptional support to improve customer loyalty.
- Complaints: Handle complaints efficiently to maintain a positive brand image.
- Social Media: Engage with customers and manage your online presence.
- Evaluations, Escalations, Collections, KYC, Validations, Cancellations, Service Continuity, Retentions, Saves, Admin: Comprehensive solutions for all retail support needs.
Travel and Hospitality
- Customer Service: Provide exceptional support to enhance the travel experience.
- Social Media: Manage your online reputation and customer interactions.
- Complaints, Reservations: Efficiently handle complaints and manage reservations.
Insurance Services
- FNOL: Efficient claim initiation processes.
- Validations: Maintain data integrity and compliance.
- Inbound Sales, Renewal Invites, Renewals, Cancellations, Claims, Customer Services, Fraud, Add-Ons, Sales: Tailored insurance services to improve customer satisfaction and operational efficiency.
Financial Services
- FNOL: First Notice of Loss processing to streamline claims.
- Validations: Ensure data accuracy and compliance.
- Inbound Sales, Renewal Invites, Renewals, Cancellations, Claims, Customer Services, Fraud, Add-Ons, Sales: Comprehensive financial services support to enhance operational efficiency.
Utilities Services
- Customer Services: Ensure seamless service delivery and customer support.
Medical
- Recruitment: Find and hire qualified medical professionals.
- Tele-medicine Consultation: Provide remote medical consultations to enhance patient care.
Smartedge CX is dedicated to providing industry-specific solutions that enhance operational efficiency and drive business success. Our comprehensive range of services ensures that we meet the unique needs of each sector we serve. Partner with us to experience tailored solutions that foster growth and profitability in your industry.
Contact Us
082 884 0660
Hurlingham, Sandton, Gauteng
Get Started
Ready to transform your business with Smartedge CX? Our expert team offers customized BPO solutions to boost efficiency and customer satisfaction.